Privacy Policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of legal provisions. In this privacy policy, we inform you about the most important aspects of data processing within our company and our processors (legal or natural persons who process data on our behalf).

Personal Data

We collect, process and use your personal data only with your consent or insofar as this is necessary for the fulfillment of a contract to which you are a party. Only such personal data is collected as is necessary for the implementation and processing of our services or which you have voluntarily provided to us. Data is deleted when it has been ensured that we no longer need it to fulfill or defend claims. Data transmission to third parties only occurs with your consent or when necessary for contract fulfillment, in particular to service providers and to our tax advisor for tax obligations. We also use the collected data for direct marketing purposes, whereby you have the right to object at any time. The newsletter is sent by processors. Your data will not be passed on to partner companies without your consent. The newsletter can be unsubscribed at any time by clicking the corresponding link in each newsletter. Please send your cancellation to: info@we-are.travel.

Newsletter

The newsletter offered on this website can be ordered by providing a few personal details. By subscribing, you consent to all provided data being processed for advertising purposes. You may revoke this consent at any time without giving reasons by clicking the unsubscribe link at the end of each newsletter or by sending an email to info@we-are.travel.

If you wish to update your data, you can use the data update link at the end of each newsletter or send an email to our office address info@we-are.travel.

For sending and analyzing our newsletters, we use mailworx software. mailworx records open and click behavior. The following information is tracked: delivery time, opening time, opening duration, opening IP address, email client used, links clicked, and click time.

The storage and processing of this data is exclusively for the purpose of sending recipients tailored and relevant content. This data is processed exclusively within the European Union and is not passed on to third parties or merged with other data.

Use of Cookies

Retargeting

We would like to show you advertisements that are relevant to you. Therefore, we use retargeting technology. When you use we-are.travel, our retargeting partners store temporary cookies on your device via your browser. These cookies enable our retargeting partners to recognize pseudonymized visitors to our web shop and show you relevant products.

What data do we collect?

The click path is recorded and only data from your use of we-are.travel is collected. No personal or sensitive data is collected, nor is data merged to identify our visitors.

How can retargeting be stopped?

You can control cookie usage via your browser settings and only accept temporary cookies with your consent. Alternatively, you can click the opt-out link displayed in the advertising media used by our retargeting partners. This will store an opt-out cookie on your device. Your objection is only effective if the same browser is used and cookies are permitted.

Third-Party Cookies

We place advertisements on other websites through selected advertising partners and networks. These use third-party cookies that are activated when using we-are.travel and can only be read by the respective advertising partner.

If you do not want this, you can configure your browser to notify you when cookies are being set and only allow them in individual cases. Disabling cookies may restrict the functionality of our website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies — text files stored on your computer that enable analysis of your website usage. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

IP Anonymization

We have activated IP anonymization on this website. This means your IP address is shortened by Google within EU member states before transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA. Google will use this information on behalf of the website operator to evaluate website usage, compile reports on website activity, and provide further services related to website and internet usage. The IP address transmitted by your browser via Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent cookies from being stored by adjusting your browser settings; however, this may mean you cannot use all features of this website. You can also prevent the collection of data generated by the cookie (including your IP address) and its processing by Google by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=de

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set that prevents data collection on future visits to this website: Deactivate Google Analytics

For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Order Data Processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the data protection authorities when using Google Analytics.

Google Maps

This website uses Google Maps by Google Inc. By using this website, you agree to the collection, processing and use of automatically collected data by Google Inc, its representatives and third parties. The terms of use for Google Maps can be found at Terms of Use of Google Maps.

Facebook Plugins

Our pages integrate plugins from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of Facebook plugins can be found at: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the contents of our pages to your Facebook profile. We point out that we, as the page provider, have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook account, please log out of your Facebook user account.

Facebook Pixel

Our website uses the remarketing function "Facebook Pixel" of Facebook Inc. This function is intended to show visitors interest-based advertisements within the Facebook social network. Facebook Pixel has been implemented on our website for this purpose. When you visit the website, a direct connection to the Facebook servers is established. Facebook receives the information that you have visited this website and assigns this information to your personal Facebook user account.

For more detailed information on data collection and use by Facebook and your related rights, please refer to Facebook's privacy notices at https://www.facebook.com/about/privacy/.

Alternatively, you can deactivate Facebook's remarketing function at https://www.facebook.com/settings/?tab=ads. You must be logged into Facebook to do this.

Awin

we-are.travel uses the performance advertising network of AWIN AG, Eichhornstraße 3, 10785 Berlin. AWIN stores cookies on end devices of users to document transactions (e.g. leads and sales). These cookies serve solely to correctly attribute the success of an advertising medium and billing within its network. Personal data is not collected, processed or used by AWIN. The AWIN tracking cookies contain an individual, non-user-assignable number sequence documenting the advertiser's partner program, the publisher, and the time of the user's action. AWIN also collects information about the end device used, e.g. operating system and browser.

The storage of AWIN cookies is based on Art. 6 lit. f GDPR. The website operator has a legitimate interest in this, as only through the cookies can the amount of affiliate commission be determined.

For more information on data processing by AWIN, please visit: https://www.awin.com/de/rechtliches

You also have the option to deactivate these cookies. To do so, please visit https://www.awin.com/de/rechtliches/cookieoptout

Customer Journey Tracking attriXus / Campaign Tracking

We use the services of attriXus GmbH to conduct effective market research and analysis, collect statistical data for campaign tracking, or optimize user experience. This is done using pseudonymous usage profiles containing only anonymized or pseudonymized data. The following user data is collected in particular:

• URLs of visited websites
• Time of visit to these websites
• Views, clicks and interactions with advertiser advertising media
• Visits to advertisers' websites including transfer of product IDs where applicable
• Online legal transactions with advertisers
• Shortened IP (Internet Protocol) address, based on:
  • General geo information (country of origin, region/state, city)
  • Internet access provider
  • Access speed (Cable/DSL, Dialup, Cellular, Corporate)
• Browser or user client information, including:
  • Browser type (Google Chrome, Microsoft Edge, Firefox, Safari etc.)
  • Operating system (Windows, Apple OS, Linux, etc.)
  • Device (Desktop, Android Phone, iPhone, Android Tablet, iPad, etc.)
  • Preferred languages
  • Screen resolution

attriXus GmbH will use the transmitted data on our behalf to implement campaign tracking. All data mentioned above is collected exclusively for this purpose and stored without personal reference.

The legal basis for processing personal data is Art. 6 para. 1 lit. a) GDPR in conjunction with § 25 TTDSG. The data is not used to personally identify visitors to this website.

You can opt out of campaign tracking by attriXus GmbH by following this link: https://d.attrxs.de/privacy/v0rur7gqspb3/ or by deactivating the setting in the Consent Management Tool for attriXus.

This objection is valid as long as the opt-out cookie is not deleted. This cookie is set per domain, browser and user. If you access our website from multiple devices and browsers, you must object to data collection separately on each device and in each browser.

Paying with Klarna

In order to offer you Klarna's payment methods, we may pass on your personal data in the form of contact and order data to Klarna during checkout, so that Klarna can check whether you qualify for their payment methods. Your transmitted personal data will be processed in accordance with the Klarna Privacy Policy.

Microsoft Clarity

We work with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replays to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies. For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement.

Retargeting with Releva GmbH

This website uses retargeting technology of releva GmbH, Feilnerstr. 10, 10969 Berlin (www.releva.nz). This enables targeted personalized, interest-based advertising to visitors of our website. Advertising is displayed based on a cookie-based analysis of previous usage behavior, without storing personal data. Processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR based on your consent.

The information generated in the pseudonymous user profile is not used to personally identify visitors and is not merged with personal data. To object to cookie usage in general, configure your browser to block cookies. You can also permanently opt out using the opt-out function available at the following link: https://releva.nz/datenschutz

Further information and data protection provisions regarding advertising and releva GmbH can be found at https://releva.nz/datenschutz.

Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display collected reviews and offer Trusted Shops products to buyers after an order.

This serves our legitimate interests in optimal marketing by enabling a secure purchase in accordance with Art. 6 para. 1 s. 1 lit. f GDPR. The Trustbadge is an offering of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. For more information on data protection at Trusted Shops GmbH, please visit: https://www.trustedshops.de/impressum/#datenschutz

When the Trustbadge is called, the web server automatically saves a server log file containing your IP address, date and time of retrieval, data volume transferred and the requesting provider. Log files are automatically deleted no later than 90 days after creation.

Further personal data is transmitted to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order. The contractual agreement between you and Trusted Shops applies.

This is necessary for the fulfillment of our and Trusted Shops' legitimate interests in providing buyer protection and transactional review services in accordance with Art. 6 para. 1 s. 1 lit. f GDPR. Further details, including on objection, can be found in the Trusted Shops privacy policy linked in the Trustbadge.

Web Push Notifications

On our website, you can sign up for free push notifications. We use the Getback tool from adfocus GmbH (Theilerstrasse 7, CH-6300 Zug, Switzerland) for this purpose. The push notifications inform you about current offers and competitions from we-are.travel. You can revoke your consent to receive push notifications at any time by disabling notifications in your browser. Revocation of consent does not affect the lawfulness of processing carried out prior to revocation.

WhatsApp Newsletter

Registration for our WhatsApp newsletter uses a double opt-in procedure via a click-to-chat link or QR code scan.

The legal basis for sending our WhatsApp newsletter is your consent to be contacted in accordance with Art. 6 (1) (a) GDPR.

For the WhatsApp newsletter, we process your phone number and WhatsApp profile name.

You can revoke given consent at any time by sending a message directly in the WhatsApp chat. Exact information on revocation can be found in the registration confirmation and in each newsletter in WhatsApp.

For sending WhatsApp newsletters, we have engaged 360dialog (360dialog GmbH, Torstraße 61, 10119 Berlin, Germany) as a processor and concluded a data processing agreement in accordance with Art. 28 GDPR. 360dialog is an official WhatsApp Business API solution partner. Data storage is configured to the EU (Germany).

WhatsApp newsletters are sent via the infrastructure of WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. The current WhatsApp privacy policy can be found at: https://www.whatsapp.com/legal/privacy-policy-eea

Data Security

The protection of your personal data is ensured by appropriate organizational and technical measures, particularly protection against unauthorized, unlawful or accidental access, processing, loss, use and manipulation. It cannot be excluded that information you disclose via the internet may be viewed by other people. We therefore accept no liability for the disclosure of information due to data transmission errors or unauthorized access by third parties not caused by us.

Your Rights

You generally have the rights to information, rectification, deletion, restriction, data portability, withdrawal and objection. If you believe that the processing of your data violates data protection law, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

SSL Encryption

This site uses SSL encryption for security and to protect the transmission of confidential content. You can recognize an encrypted connection by the address bar changing from "http://" to "https://" and by the padlock symbol in your browser bar. When SSL encryption is active, the data you transmit to us cannot be read by third parties.

You can reach us at the following contact details: